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Your privacy and data protection are our top priorities
Last updated: September 30, 2026
This Privacy Policy describes how Ondo Real Estate collects, uses, and protects your personal information when you use our services or visit our website.
These companies handle information for us or load content in your browser while you use the site.
We use HubSpot tracking cookies to connect visits to the forms you send, so a person on our team can follow up with context. We also run our own analytics in Supabase to see which pages and searches are useful. Google Analytics and Google Tag Manager load only when we turn them on.
You can block or delete cookies and site data in your browser settings, and the site still works without them, though saved homes and drafts will not carry over. Some marketing tags are not loaded for visitors in Europe.
| Name | Set by | Type | Purpose |
|---|---|---|---|
| hubspotutk, __hstc, __hssc, __hssrc | HubSpot | Cookies | Recognize a browser across visits, tie form submissions to the pages visited, and measure sessions. |
| Google Analytics and Google Tag Manager cookies (for example _ga) | Cookies | Measure traffic and page performance. Loaded only when we turn them on. | |
| ondo.marketing_attribution.v1 | Ondo Real Estate | Local storage | Remember the campaign or referrer (UTM tags, ad click IDs) that brought you here, so a form you send is credited to it. |
| ondo_lead_captured | Ondo Real Estate | Local storage | Remember that you already left your email on a calculator, so we do not ask again. We do not store the email itself in your browser. |
| ondo:favorites, listing compare list, rental application draft | Ondo Real Estate | Local storage | Keep your saved homes, compare list and an unfinished rental application on your device. |
| ondo_user_zipcode, ondo_user_last_visit, property-match-zipcode | Ondo Real Estate | Session storage | Remember the ZIP code you searched for during this visit. |
| Theme and banner choices | Ondo Real Estate | Local storage | Remember light or dark display and notices you closed. |
If you give us a mobile number and agree to receive texts, we use it to message you about the request you made, such as tour confirmations, application updates, and rent or maintenance notices. Agreeing to texts is never required to rent, buy, sell or get a loan quote from us.
Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. We do not sell your mobile number, and we do not share text-message opt-in data with third parties for their own marketing.
When you use the AI assistant or leasing chat, we collect what you type, the answers it gives, the property you were asking about, and any contact details you share. Our team and our service providers can read these conversations to answer you, book a tour, keep records and improve the assistant. The assistant is software, not a person, and it can be wrong, so check anything important with our team.
A chat session is not saved in your browser. Do not put Social Security numbers, bank account numbers or passwords in a chat. We keep conversations only as long as we need them for these purposes or as the law requires.
If you ask about financing, we collect what you tell us, such as income, assets, credit-related details, the property and the loan amount you are considering. Calculators on this site run in your browser, and what you type stays there unless you choose to submit a form.
A contact form on a loan page is a request for information, not a loan application. We use loan information to answer your question and follow up, we do not sell it, and we share it only with the providers listed above and as the law requires.
Depending on where you live and the law that applies, you may have the right to know what personal information we hold about you, get a copy, correct it, delete it, and opt out of targeted advertising, the sale of personal information, or sharing it for advertising. We do not sell personal information. You can also opt out of marketing emails and texts at any time.
To make a request, email [email protected] or call +1-408-538-0420. Tell us what you want and the email address or phone number you used with us, so we can find your records and confirm it is you. We will answer within the time the law that applies to you requires. If we decline a request, we will explain why.
Phone
+1-408-538-0420
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. When we make changes, we will post the revised policy on this page and update the “Last updated” date above.
For material changes, meaning changes that significantly affect your rights or how your information is used, we will provide advance notice (for example, by email or a prominent notice on the site) before the change takes effect, and we will obtain your consent or provide an opt-out where required by applicable law.
Continuing to use our services after the effective date of an updated policy means you accept the revised terms, except where additional consent is required by law. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.