Maintenance Coordination

Fast, transparent maintenance handling — tenants stay happy, your asset stays protected

Maintenance Done Right

Slow maintenance response is the top reason Utah tenants don't renew. Our coordination system ensures every request is acknowledged, triaged, and resolved quickly — with full visibility for owners and tenants throughout.

24/7 Request Intake

Tenants submit requests via the portal any time — categorised by urgency, with photo attachments

Vetted Vendor Network

We dispatch from our pre-screened Utah vendor network — licensed, insured, and rated by past performance

Owner Approval Thresholds

You set a dollar threshold. Work under it proceeds automatically; above it requires your sign-off

Completion Tracking

Every request logged from open to close with photos, invoices, and tenant sign-off in your dashboard

The Workflow

Tenant Submits Request

Via the tenant portal: description, urgency level (routine / urgent / emergency), and photos. Emergency requests trigger an immediate on-call response.

Triage and Vendor Dispatch

Our team reviews, categorises, and dispatches the appropriate vendor from our network. For work above your approval threshold, we contact you with vendor quote before proceeding.

Work Completed and Documented

Vendor completes the work and submits completion photos and invoice. Tenant confirms resolution. Invoice is attached to the property ledger and visible in your monthly statement.

Full PM Services Owner Portal