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Payment Questions & Support

Everything you need to know about making your mortgage payments

Payment Methods

Choose the payment method that works best for you. All methods are secure and convenient.

Online Payment Portal
Make secure payments 24/7 through our online portal
  • Secure online payments
  • Payment history
  • Auto-pay setup
  • Mobile-friendly
Phone Payments
Call our automated payment system or speak with a representative
  • 24/7 automated system
  • Live representative
  • Quick payment processing
  • Confirmation provided
Mail Payments
Send payments via mail using the provided payment coupon
  • Payment coupon required
  • Allow 5-7 business days
  • Include account number
  • Send to correct address

Important Payment Information

  • • Payments are due on the 1st of each month
  • • 15-day grace period before late fees
  • • Late fees are typically $25-$50
  • • Contact us immediately if you're having payment difficulties

Frequently Asked Questions

When is my payment due?

Your payment is due on the 1st of each month. You have a 15-day grace period before any late fees are assessed.

How can I change my payment due date?

Contact our customer service team to discuss changing your payment due date. Some restrictions may apply.

What happens if I miss a payment?

If you miss a payment, you may be charged a late fee after the grace period. Contact us immediately if you're having trouble making payments.

Can I make extra payments?

Yes! You can make extra payments at any time. These will be applied to your principal balance, helping you pay off your loan faster.

How do I set up automatic payments?

You can set up automatic payments through our online portal or by calling customer service. You can choose the payment amount and date.

What payment methods do you accept?

We accept checking accounts, savings accounts, and debit cards. Credit card payments may have additional fees.

Need More Help?

Our customer service team is here to help with any payment questions or concerns.

Mon–Fri 9:00 AM – 5:00 PM MT