---
title: "FAQs | Property Management & Rentals | Ondo RE"
canonical: https://www.ondorealestate.com/faq/
---

# Frequently Asked Questions

Everything you need to know about our property management and rental services

Help & Education

## Find the right FAQ in a few clicks

Browse FAQ collections by topic. Click a card to jump into a dedicated page with detailed answers and step-by-step guidance.

[All visitors ### General FAQs & Getting Started Start here for the most common questions about Ondo Real Estate and how everything works. Open FAQ page](/faq/general-faqs/)

[Tenants ### Tenant FAQs Applications, leases, payments, and maintenance information for renters. Open FAQ page](/faq/tenant-faqs/)

[Owners ### Owner FAQs Management, reporting, fees, and performance insights for property owners. Open FAQ page](/faq/owner-faqs/)

[Tenants & owners ### Payments & Billing Rent, autopay, due dates, fees, and how online payments work. Open FAQ page](/faq/payments-faqs/)

[Buyers & homeowners ### Loans & Financing Mortgage pre-approval, down payments, credit scores, and loan program options explained. Open FAQ page](/faq/loans-faqs/)

[Buyers & sellers ### Buying & Selling Home buying process, selling strategy, rent vs buy, and Utah market insights. Open FAQ page](/faq/buying-selling-faqs/)

[All clients ### Notary & Closings Remote Online Notarization (RON), document signing, and what to expect. Open FAQ page](/faq/notary-faqs/)

[Homeowners ### Escrow, Taxes & Insurance How escrow accounts work, what’s included, and how changes are handled. Open FAQ page](/faq/escrow-faqs/)

[Homeowners ### Loan Payoffs & Closings Who issues a mortgage payoff quote and what happens after a payoff. Starts with your servicer. Open FAQ page](/faq/loan-payoffs-faqs/)

[Tenants & owners ### Disaster & Emergency Help What to do after a disaster and who to call. Open FAQ page](/faq/disaster-faqs/)

[Tenants & owners ### Hardship & Assistance Options If you are behind on your mortgage, where to get free help and who to call first. Open FAQ page](/faq/hardship-faqs/)

### Have another question?

Can't find what you're looking for? Our team is here to help. Send us an email or contact us directly.

[Send us an email](mailto:info@ondorealestate.com)[Contact us](/contact/)